Staying Safe Online

We are aware of fraudulent websites impersonating Wessex Tubas and attempting to obtain customers’ personal or payment information.

When shopping with Wessex Tubas, please take a moment to check the website address before placing an order or entering any personal details.

Our official websites

The only genuine Wessex Tubas websites are:

• www.wessex-tubas.com

• europe.wessex-tubas.com

• us.wessex-tubas.com

• wessexwoodwind.com

If you are visiting any other website claiming to be Wessex Tubas, please treat it with caution.

Before you buy

A fraudulent website can look extremely convincing and may copy our logo, product photographs, descriptions and other content.

To help protect yourself:

• Check the web address carefully. Look for misspellings, additional words or unusual domain endings.

• Be cautious of unusually large discounts. If an offer appears significantly cheaper than you would normally expect, check that you are on one of our official websites.

• Do not assume a website is genuine because it appears in a search result or online advert. Fraudulent websites can appear in search engines and social media advertising.

• Be wary of unusual payment requests, particularly requests for bank transfers, gift cards or cryptocurrency.

• Do not rely on the padlock or HTTPS alone. These indicate that the connection is encrypted, but they do not prove that the website itself is genuine.

• If you are unsure, contact us before making a payment. Use the contact details published on one of our official websites rather than details provided by a suspicious website or email.

If you think you have found a fraudulent website

Please let us know if you find a website, advertisement, email or social media account that appears to be impersonating Wessex Tubas.

If you have already entered payment details or personal information into a suspicious website, contact your bank or card provider as soon as possible.

Reporting scams in the UK

Suspicious websites can be reported to the UK National Cyber Security Centre (NCSC). If you have lost money or believe you have been the victim of fraud, you should also report it to the appropriate fraud reporting service or police.

Reporting scams in the United States

US customers can report suspected online shopping scams and fraudulent websites to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.

If you are ever unsure whether a Wessex Tubas website, email, advertisement or offer is genuine, please contact us directly before proceeding.